ACCA PM · Chapter 1 · Question 2 of 9
A fashion retailer collects customer reviews from social media to gauge reaction to a new range. Many posts are sarcastic, some come from automated accounts and some are written by competitors. Which characteristic of big data does this problem relate to most directly?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Veracity
Explanation
Veracity concerns the accuracy, quality and trustworthiness of data. Sarcasm, bot-generated posts and deliberately misleading reviews all reduce how far the data can be relied upon. The issue is not the amount or speed of data but whether it is true, so veracity is the relevant characteristic.
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