Legal
Refund Policy
Last updated: October 2026
1. 14-day money-back guarantee
If you are not happy with The CA Hub Pro for any reason, you can ask for a full refund within 14 days of your purchase. This applies to every paid plan — the monthly subscription and the one-time exam-sitting pass — whatever payment method you used. You don't need to give a reason.
2. Card and online payments (Paddle)
Card, PayPal and other online payments are processed by our reseller Paddle.com, who is the Merchant of Record for those orders. Refunds are issued by Paddle to the original payment method, normally within 5–10 business days of approval. You can also contact Paddle directly through the link in your receipt email or at paddle.net.
3. Local payments (JazzCash, Easypaisa, bank transfer)
If you paid by mobile wallet or bank transfer, we refund the full amount to the same wallet or account within 7 business days of your request. Please include the transaction ID you submitted at checkout.
4. Cancelling a subscription
You can cancel a monthly subscription at any time from your Paddle receipt email or by contacting us. Cancelling stops all future renewals; you keep Pro access until the end of the period you have already paid for. After the 14-day window, partial months are not refunded, except where the law of your country requires it.
5. How to request a refund
Email ahsansiddiq01@gmail.com or use our contact form with the email address you used to buy Pro. We reply within 2 business days. Once a refund is processed, Pro access on that email ends.
6. Your statutory rights
This policy does not affect any rights you have under consumer-protection law in your country.