CAF-3 · Chapter 10 · Question 13 of 15
A bank uses an automated system to extract data from incoming loan applications. If the system encounters a handwritten note that doesn't fit standard rules, it uses optical character recognition and AI to understand the context and decide whether to approve the document. This is a clear application of:
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Intelligent Automation (I
Explanation
Traditional RPA would fail at reading contextual handwritten notes. IA steps in by using AI (like computer vision/NLP) to make cognitive decisions on unstructured inputs
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