CAF-3 · Chapter 8 · Question 8 of 15
A company is experiencing high resistance from its employees regarding the new ERP system because they are used to the old software. Which phase of the implementation cycle is specifically designed to address this issue?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: C) Training & Change Management
Explanation
Training & Change Management focuses on educating users and managing organizational resistance to ensure employees are comfortable and proficient with the new system
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