CAF-3 · Chapter 9 · Question 3 of 15
Which AI technology enables virtual assistants and chatbots to understand customer queries and generate human-like responses in real time?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Natural Language Processing (NLP)
Explanation
Natural Language Processing (NLP) is the branch of AI that enables machines to understand, interpret, and generate human language, powering tools like chatbots and sentiment analysis . --------------------------------------------------------------------------------
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