PRC-3 · Chapter 1 · Question 13 of 61
A regional manager at a retail chain aims to 'reduce customer wait times by 15% before the end of the third quarter.' What is this an example of?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) A specific objective
Explanation
Objectives are specific, measurable, and time-bound targets (SMART) designed to help an organization achieve its broader goals.
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