PRC-3 · Chapter 3 · Question 33 of 70
A hospital separates its staff into distinct departments: Surgery, Pediatrics, HR, and Finance. Over time, the Surgery and Pediatrics departments stop communicating effectively, focusing only on their own goals. What is this negative outcome called?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Functional silos
Explanation
In a functional structure, departments can become 'silos,' where they focus so heavily on their own specialized tasks that cross-departmental communication breaks down.
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