ACCA BT · Chapter 10 · Question 9 of 11
Edgar Schein identified three levels of organisational culture. Which of the following is an example of an 'artefact' (the most visible level)?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) The office layout and the dress code worn by staff
Explanation
Schein's levels are artefacts (visible structures and behaviour such as office layout, dress and rituals), espoused values (stated strategies, goals and philosophies) and basic underlying assumptions (unconscious, taken-for-granted beliefs). Office layout and dress code are observable artefacts.
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