ACCA BT · Chapter 10 · Question 6 of 11
Which of the following is a feature of an informal group in an organisation?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: A) It develops spontaneously from social relationships between employees
Explanation
Informal groups arise naturally from friendships and shared interests, and may cut across formal structures. Formal groups are created deliberately by management, are reflected in the organisation chart and have appointed leaders.
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