ACCA BT · Chapter 9 · Question 11 of 11
Which of the following best describes the role of a supervisor?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: A) A first-line manager who oversees the day-to-day work of operational staff and also often performs operational work
Explanation
Supervisors are the first level of management, bridging management and the workforce. They allocate and monitor daily work, deal with immediate problems and often carry out operational tasks alongside their team. They are not involved in board monitoring or long-term strategy, and they are internal staff rather than external consultants.
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