CA Inter P6 · Chapter 14 · Question 8 of 10
In the McKinsey 7S framework, which three elements are generally classed as the 'hard' S's?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: C) Strategy, structure and systems
Explanation
The 7S framework has three hard elements (strategy, structure and systems) that management can define and change relatively easily. The four soft elements are shared values, style, staff and skills, which are shaped by culture and are harder to change. Effective implementation needs all seven to be aligned.
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