CAF-3 · Chapter 13 · Question 7 of 15
An organization wants to implement a globally recognized framework specifically to align its IT services with its core business needs, ensuring high-quality service delivery to its customers. Which framework should they adopt?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) ITIL
Explanation
ITIL (Information Technology Infrastructure Library) is the framework that specifically focuses on aligning IT services with the needs of the business
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