PRC-3 · Chapter 3 · Question 3 of 70
At Omega Enterprises, all major operational decisions must be approved by the CEO at the head office, with branch managers having almost no authority. What concept does this illustrate?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Centralization
Explanation
Centralization is the degree to which decision-making authority is retained at the top or concentrated at a single point in the organization.
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