ACCA BT · Chapter 11 · Question 2 of 11
According to Herzberg's two-factor theory, which of the following is a hygiene factor?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: A) Salary
Explanation
Herzberg's hygiene (maintenance) factors relate to the job context and include salary, company policy, supervision, working conditions and interpersonal relations; when inadequate they cause dissatisfaction. Motivators relate to the job content and include achievement, recognition, the work itself, responsibility and advancement.
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