ACCA PM · Chapter 13 · Question 9 of 11
A local government wants to measure the EFFECTIVENESS of its adult literacy programme. Which of the following measures is most appropriate?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: D) The percentage of participants who reach the target reading standard
Explanation
Effectiveness is about whether the programme achieves its objectives, here improving literacy, so the proportion reaching the target standard is the best measure. Cost per tutoring hour measures economy, participants per tutor measures efficiency, and spend against budget is a financial control measure.
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