CAF-7 · Chapter 5 · Question 4 of 15
According to Johnson and Scholes, 'those components of strategy in which the organisation must excel to out-perform competition' are defined as:
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Critical Success Factors (CSFs)
Explanation
Critical Success Factors (CSFs) are the vital elements or goals that an organization must achieve exceptionally well to gain a competitive advantage and succeed strategically.
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