ACCA BT · Chapter 12 · Question 8 of 10
Hamblin identified five levels at which training can be evaluated. At which level is the trainer assessing whether trainees are applying their new skills in their day-to-day work?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: B) Job behaviour
Explanation
Hamblin's levels are reaction (trainees' feelings about the training), learning (what they have learned), job behaviour (whether learning has been applied at work), organisation (the effect on departmental performance) and ultimate value (the effect on the organisation's overall goals). Application in day-to-day work is the job behaviour level.
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