ACCA BT · Chapter 13 · Question 7 of 10
Which of the following is a feature of the informal communication network often called the 'grapevine'?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: D) It is fast and can spread information widely, but it may be inaccurate or distorted
Explanation
The grapevine is the informal network of communication between staff. It is usually fast and can be a useful indicator of employee concerns, but messages may be incomplete, distorted or rumour-based. It is not controlled by management and carries all kinds of information, including work matters.
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