ACCA BT · Chapter 13 · Question 5 of 10
A manager needs to inform 300 staff across several sites of a minor change to car parking arrangements, and wants a permanent record. Which communication method is most appropriate?
Test yourself: pick an answer
Reveal answer & explanation
Correct answer: A) An email or intranet notice
Explanation
For simple, routine information to a large, dispersed audience, written electronic communication is quick, cheap and provides a record. Individual meetings or calls would be time-consuming and costly for a minor matter, and a board meeting is inappropriate for operational announcements to staff.
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